Posted: August 1st, 2022
What servant leadership principles or values are either explicitly or implicitly apparent in the vision and mission statements of the company that professes to be servant-led?
The companies are New York Times and Walmart.
Here are their vision and mission statement:
For standard leadership (Autocratic): The New York Times
Mission “we seek the truth and help people understand the world.”
Vision “emphasizes on being a dependable and credible source of information”.
Values “respect, empathy, accuracy, diversity.”
For servant leadership: Walmart
Mission “to save people money so they can live better.”
Vision “Be THE destination for customers to save money, no matter how they want to shop.”
“four values – Service to the Customer, Respect for the Individual, Strive for Excellence and Act with Integrity – has a set of three corresponding behaviors that, when practiced daily by every associate, can help us deliver business results and create a culture of inclusion”.
Ferguson, E. (2019, February 13). Walmart’s Mission Statement & Vision Statement, Generic & Intensive Strategies. Retrieved May 10, 2020, from
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