business communication – Direct Claim
February 19th, 2023
Submit the first version of your Direct Claim/Adjustment Letter (a positive/routine message) for my feedback NLT midnight, Thursday, March 23. Scenario 8.21 Direct Claim: Botched Valentine’s Day Surpriseon p. 279 of your textbook.Be sure to follow the correct business document formatfor this correspondence.See Figure 8.7 on p 259