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Essay Writing_ Datatronics_Case Stydy

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June 10th, 2022

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Note:  Read the Customer Service at Datatronics Case Study on pages 246-250 in the textbook attached. Answer the below Discussion Questions at the end of the Case Study.

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Discussion questions:

 1. Outline the specific information that Matt should collect to build a case for improving customer service at Datatronics. 

2. Describe your top ideas for Matt to present to Joel next week. 

3. How would Matt get Joel to support his ideas?

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