Excellence in Business Communication, Ch. 4
As you read this week’s chapters, consider and take notes regarding the following:The three-step writing processWhy it is important to analyze a communication situation in terms of purpose and audienceSome information-gathering options for simple messages and good organizationAspects of being sensitive to audience needsThe importance of establishing credibilityThe four types of sentencesThe five techniques for writing effective messages for mobile readersHow one can improve the readability of messagesThe eight steps one can take to improve the clarity of one’s writingThe most important issues to consider when distributing messages How do you adjust the type of language to use in text messages, personal e-mails, business e-mails, and academic papers?Your responses should be at least 200-300 words each, be substantive, and encompass higher level critical thinking skills. Be sure to use APA citations and references for any directly copied or paraphrased text, as appropriate.